Family and Friends Visitation
General Visitation Information
- Important On-Site Visitation Information, Click Here
Free On-site Video Visitation is now scheduled through Securus via their website. The button below will transfer you to the resistration Page.
**Clicking the button above will take you to an external website where you must register to participate in the program.
Before planning you visit, you should know;
- Visitors are subject to a search upon entering the institution.
- Due to the size of our visiting area and number of inmates confined in the Regional Jail, the following restrictions apply to visitors.
- The maximum number of visitors per visit is limited to 3 family members or friends. Minor children under 18 count toward the total number of visitors an inmate can have and an adult must accompany them.
- Visits are limited to thirty minutes. This time cannot be broken up and used at a later time.
- Family and friend visitation is non-contact and is conducted through Video terminals. This means that your loved one will remain in their housing unit and you will see and talk with the inmate via a video terminal.
- Free On-Site Video Visitation Information and Schedule
Because we know the value of family and friend connection during incarceration, Northern Neck Regional Jail has partnered with Securus and is now offering FREE On-site Video Visits!
Each inmate is allowed up to 2 FREE 30-minute visits per week with a limit of 3 people per visit.
What is On-site Video Visitation?
Onsite video visitation is similar to standard through-the-glass visitation in that you will travel to the jail to visit with your loved one but using a touchscreen terminal located in our facilities visitation area while your loved one remains in the housing unit.
Here’s how it works:
- Create a Securus Online Account or use your existing Securus account to register, You can also use the Securus App from your smart phone or tablet. A link to Securus can be found in the "Important Visitation Information" tab at the top of this page.
- You will be required to upload a photo of yourself and your driver’s license.
- Visits must be scheduled at least 24 hours in advance.
- You need to arrive 5-10 minutes prior to your scheduled visit.
- Bring your confirmation email and PIN number – you will need that to access your scheduled visit.
- If your loved one moves housing units, leaves the facility, or declines the scheduled visit you will be notified via email by Securus.
- NNRJ does NOT provide technical assistance beyond instructions provided at each terminal.
- If you have questions please contact Securus Customer Service.
Onsite Video Visitation Schedule
- Mon Through Sunday
- 8:30am – 9:00am
- 9:05am – 9:35am
- 9:40am - 10:10am
- 10:15am – 10:45am
- 1:30pm – 2:00pm
- 2:05pm – 2:35pm
- 2:40pm – 3:10pm
- 3:15pm – 3:45pm
- 3:50pm – 4:20pm
Bad weather? Don’t feel like driving? Great News! You can visit your loved one from any location via the internet between the hours of 8:30am – 11:30am/1:30pm – 5:30pm/ and 7:00pm-10:30pm daily for a fee of $6.95 per 20-minute visit. Just visit the Securus Website and log in to your account to schedule your remote visit. See the "Remote Video Visitation" Tab on this page for more information.
- Search Current Inmate Roster for Information (will open new window)
- On-Site Video Visitation Rules and Dress Code for All Visitors
- Personally owned masks/face coverings are required to be worn in the building at all times.
- Social distance for your own protection.
- No NUDITY, provocative clothing, or tight fitting clothing will be allowed during the visit. Violators will be barred from visitation.
- The maximum number of visitors per visit is limited to 3.
- Visitors under the age of 18 must be accompanied by an adult.
- • Use of cell phones or any other electronic devices are prohibited.
- • Loud talking, excessive emotionalism, or any type of disruptive behavior will not be permitted.
- • Visitors arriving late will only receive the balance of the remaining time allotted for the visit.
- • Food/Drink is not permitted in the visitation booths.
- • Misconduct by a visitor(s) may results in that person being prohibited from entering the jail for a specific time which shall be at the discretion of the Superintendent.
- • NNRJ does NOT provide technical assistance beyond instructions provided at each terminal.
- o If you have questions please contact Securus Customer Service.
- • See additional Visitation Rules posted in lobby.
**All visits, excluding professional visits, are monitored and are subject to recording. **
Remote Video Visitation
- Remote Video Visitation
Bad weather? Don’t feel like driving? Can’t take time off from work and spend money traveling to visit your loved one.
Are you ever frustrated with the processes of visiting with your loved one? Often times you have to take time off work and spend money traveling to the correctional facility.
Video Visitation allows you to remotely schedule and visit as often as you like with an incarcerated person. All from the comfort of your home, office, or anywhere equipped with a PC, webcam, and high speed internet access. You can even use your smart phone with internet access.
To get started, You must create an account with Securus and request access to Northern Neck Regional Jail Family and Friends site. Once access is granted you can schedule your remote visits from home or any location.
**Clicking the button above will take you to an external website where you must register to participate in the program.
- Cost Changes to Video Visitation Effective February 1, 2020
As of February 1, 2020, Securus Video Visitation™ is changing the cost structure of Video Visitation.
Please see their website for more information.**Clicking the button above will take you to an external website.
- Video Visitation Refund
In the rare event of a system outage occuring during your video visitation, you may seek a refund. To have the matter investigated you must contact Securus using their Credit Request form. Click on the button below to open a printable pdf version of the form in a new window
- Please Review the Video Visitation Rules
The duration of each visit is 20 minutes.
All visits are recorded and subject to electronic monitoring by the Northern Neck Regional Jail. Every visitor that scheduled their visit in advance must log in at least 10 minutes prior to your scheduled visit and no more than 20 minutes prior to your scheduled visit. Visitors arriving late will only receive the balance of the remaining visiting time, or may not be allowed to visit, depending on the circumstances.
No NUDITY, provocative clothing, or tight fitting clothing will be allowed during the visit. Violators will be barred from visitation.
Visitors appearing to be under the influence of alcohol or drugs, will not be permitted and their visit will be cancelled.
Visitors under the age of 18 must be accompanied by an adult.
Use of cell phones or any other electronic devices are prohibited. (excluding device used for the actual visit)
Loud talking, excessive emotionalism, or any type of disruptive behavior will not be permitted.
If you experience a problem with the audio or video reception during your visit, you are required to notify the visitation staff immediately.