General Information

Family Liaison Program

Family/Friends Visitation

Professional Visitation

Attorney Information

Inmate Mail

Magazine Subscriptions

Inmate Telephone

Inmate Property/Money

Inmate Release Times

Clothing for Court

Weekenders

Funeral Attendance

Intake & Probation Procedures

Probation FAQ

Offender Re-Entry and Transition Services

Victim Notification (VINE)

Pre Trial Services

Contact Us


Inmate Telephone

Each inmate in general housing is afforded access to telephone services and access hours are usually between 8:30am and 10:30pm. During this time frame calls may be made to family, friends, attorneys, parole officers, bondsmen, etc. All calls must be made collect on these phones and third party collect calls or credit card calls are not authorized.

Correctional Billing Services (CBS) is responsible for addressing any billing or inmate telephone service issues faced by the friends and family of an inmate. You may call Correctional Billing Services to set up accounts, as well as resolve any issues you may experience, such as not being able to receive calls or to block numbers.
The telephone number to call is   800-844-6591.

You can also reach Correctional Billing Services at the email address below. They strive to answer all emails within 24 hours.

 customer_service@correctionalbillingservices.com

Once you have an account with CBS, you can use their web site to manage your account. The CBS web site allows you to see the calls you have accepted in the last 90 days, view your invoices, make payments, dispute charges, and many other features. The address to their web site is

www.correctionalbillingservices.com

Emergency messages

Incoming telephone calls for inmates cannot be transferred to housing
Areas and general messages for inmates will not be forwarded. However, In a verified emergency, a caller may leave a message that will be forwarded to the inmate concerned. To leave a message, dial 804-333-6419, ext 5006