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Northern Neck Regional Jail

Inmate Telephone Services

Each inmate in general housing is afforded access to telephone services and access hours are usually between 8:30am and 10:30pm. During this time frame calls may be made to family, friends, attorneys, parole officers, bondsmen, etc. There are several options for an inmate to make calls to family, friends, or an attorney. First, the inmate may call his party collect. The receiving party is advised of the calling party, their location, and gives them the option to accept the call and charges. Another option is for a friend or family member to create a pre-paid account with the vendor whereby the inmate can make calls and the costs are paid from the account. Further, an inmate may transfer money from his or her commissary account to pay for any calls that are made.

Telephone Service for inmates has been expanded to include Voice messaging and use of the SecureView Tablet. See the Vendor Website for Information about these new products and services. The button below will take you to the vendor links page on this website.

Incoming calls, third party collect calls, or credit card calls are not authorized.

Our Inmate Telephone Vendor is responsible for addressing any billing or inmate telephone service issues faced by the friends and family of an inmate. You may contact the Vendor to set up accounts, as well as resolve any issues you may experience, such as not being able to receive calls or to block numbers. See the vendor website for contact information.

http://securustech.net/

Once you have an account with the vendor, you can use their web site to manage your account. phone images

Emergency messages

Incoming telephone calls for inmates cannot be transferred to housing areas and general messages for inmates will not be forwarded. However, In a verified emergency, a caller may leave a message that will be forwarded to the inmate concerned. To leave a message, dial 804-333-6419, ext 5006